🔹 1. What types of clothing do you offer?

We offer trendy ready-to-wear clothing for women and men: t-shirts, sweatshirts, pants, jackets, sets, etc. Our collections are regularly updated according to the seasons and current trends.

🔹 2. Where do you deliver?

We deliver to France, Europe, and internationally. Delivery costs and times vary depending on your location. All information is provided to you when you place your order.

🔹 3. What are the delivery times?

The average processing time for your order is 1 to 3 working days , then delivery generally takes:

• for France
  
• for Europe
  
• for international
  

You will receive a tracking number by email upon shipment.

🔹 4. What payment methods do you accept?

We accept payments by:

🔹 5. Can I modify or cancel my order?

Once your order has been confirmed, it can no longer be modified or canceled, as it is automatically being processed. Contact us as soon as possible at contact@gtentation.com — we will do our best if your order has not yet been shipped.

🔹 6. Can I return an item?

Yes, you have 14 days after receiving your order to return an item (unworn, unwashed, with tag).

See our returns policy for the steps to follow.

🔹 7. Am I responsible for return shipping costs?

Yes, unless the product is defective or there is an error on our part. In this case, we will send you a prepaid return label.

🔹 8. My item is defective or I did not receive the correct product, what should I do?

Contact our customer service at retours@gtentation.com with your order number and photos of the product received. We will respond within 48 hours with the return or exchange procedure.

🔹 9. Where is my package?

You can track your order using the tracking link you received by email. If you haven't received it, please check your spam folder or contact us at contact@gtentation.com .

🔹 10. Do you offer any discounts or special offers?

Yes! Subscribe to our newsletter to receive 10% off your first order and stay up-to-date with offers and news.

🔹 11. Do you have a physical store?

No, G TENTATION is a 100% online brand , which allows us to offer you fair prices all year round.